H.R. 1303 would amend title 49, United States Code, to improve air carrier passenger services.
Detailed Summary
Airline Passenger Bill of Rights Act of 2007 - Requires a covered airline to: (1) establish procedures for handling passenger complaints; (2) provide customers at the airport and aboard an aircraft with information regarding delay, cancellation, or diversion; (3) establish procedures to allow passengers to exit the aircraft in the case of a departure or arrival delay which would require passengers to remain on a grounded aircraft for more than three hours, with specified exceptions; (4) provide passengers on a departure- or arrival-delayed grounded aircraft with essential ventilation, food, water, sanitary, and medical services; (5) publish a monthly list of its chronically delayed flights and provide such information upon ticket purchase; (6) publish and update lowest fare and schedule information; and (7) make every reasonable effort to return lost baggage within 24 hours.
Directs the Secretary of Transportation to: (1) review airline and airport emergency contingency plans for bad weather; (2) work with air carriers to ensure that a pilot operating a (long) departure delayed-flight is permitted to return the aircraft to the terminal to allow passengers to exit the aircraft without losing the flight's departure sequence position; and (3) conduct a study of the ability of air carriers to provide for passengers' essential needs in cases of diverted flights.
Status of the Legislation
Latest Major Action: 3/2/2007: Referred to House subcommittee. Status: Referred to the Subcommittee on Aviation.
Points in Favor
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Points Against
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Visitor Comments
Douglas
Boarding agents commonly lock and bolt skyway doors when the last passengers enter the boarding ramp. Often times agents dissappear from the area to tend other gates and duties. Passengers are for all intents trapped posing a major safety risk which needs to be addressed.
denise
This is ok but more issues need to be addressed. Why can't we have our tickets changed to someone elses name. We paid for it, it's ours, we should be able to give it to someone. With e-ticketing it would be simple (& cheap!) to do, yet the airlines won't let you. Why must they charge an arm and a leg to make any changes on a purchased ticket even when months out of departure.